The KYC (Know Your Customer) verification process is very important to ensure that you can perform transactions and register on Koinsayang optimally.
The KYC verification process at Koinsayang is done automatically and usually takes up to 1×24 hours on working days. Please kindly wait patiently during the process.
If your KYC verification is rejected, our team will send a notification via email explaining the reason for the rejection. To help speed up the process, please make sure you fill in your personal data correctly and according to your official documents.
If you encounter any issues or need further assistance, please contact the Koinsayang Customer Support team.