If you are experiencing issues during the face detection verification process, first make sure that your device has granted camera access permission. Without this access, the system cannot proceed with the verification process.
However, if you have already enabled camera permission but still encounter problems, please follow these steps first:
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Restart your device.
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Clear the cache of the application you are using.
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Ensure your internet connection is stable.
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Try repeating the face detection verification process periodically.
If the issue persists, do not hesitate to contact the Koinsayang Customer Support team for further assistance.