Below is a complete guide to linking Google Authenticator on Koinsayang:
1. On the App
Step 1: Make sure you have downloaded the Google Authenticator app on your device.
i. For iOS users: Open the App Store, search for “Authenticator”, find the official Google Authenticator app, and tap Get or Download to install.
ii. For Android users: Open the Google Play Store, search for “Google Authenticator”, and tap Install to download and install the app.
Step 2: Log in to your Koinsayang account.
Step 3: Tap the [Profile] icon on the home screen.
Step 4: Go to [Security Settings] > [Authentication].
Step 5: Open the Google Authenticator app on your device. Tap the “+” button and select “Scan QR Code”. Point your camera at the QR code provided by Koinsayang to automatically add the token.
Important: Before proceeding, copy and securely save the backup key. This allows you to recover your Google Authenticator on a new device without losing access to your account.
Step 6: Once linked, Google Authenticator will generate a new 6-digit code every 30 seconds. Enter the 6-digit code from the app in the designated field and tap [Next] to link it.
Step 7: Complete the authentication process by entering the OTP sent to your registered email, then tap [Next] to finish connecting Google Authenticator.
2. On the Website.
Step 1 : Log in to your Koinsayang Account
Open your web browser and visit the Koinsayang website. Log in to your account using your email address and password. Or you can go directly via this link: www.koinsayang.com/en/login.
Step 2 : Access Security Settings
After logging in, you can go directly to the Google Authenticator linking page via this link: www.koinsayang.com/en/account/setting/bindgoogle.
Step 3 : Download the Google Authenticator App
i. For iOS users:
Open the App Store on your mobile device. Search for "Authenticator" in the search bar. Find the official Google Authenticator app and tap "Get" or "Download" to install it.
ii. For Android users:
Open the Google Play Store on your Android device. Use the search function to find "Google Authenticator." Tap "Install" to download and install the app on your device.
Alternatively, depending on your device, you can point your camera at the App Store or Google Play logo and scan the QR code to download.
Step 4 : Add the Key and Backup in Google Authenticator
Open the Google Authenticator app on your device. Tap the "+" button and select "Scan QR code." Point your camera at the QR code provided by Koinsayang on the Google Authenticator linking page to automatically add the token.
IMPORTANT: Before proceeding, copy and securely save the key as a backup. This will allow you to restore the Google Authenticator setup on a new device without losing access to your account.
Step 5 : Enter the New 6-Digit Verification Code on Koinsayang
Once the key is added to Google Authenticator, the app will generate a new 6-digit code every 30 seconds. In the provided field, enter the 6-digit verification code shown in your Google Authenticator app. Click the "Submit" button to continue.
Step 6 : Complete the Security Verification
Click "Send" to request a verification code. Check the inbox of your registered email and enter the 6-digit verification code you receive. Click the "Confirm" button to complete the process.
The email should arrive within a few minutes. If it does not appear in your inbox, check your spam or junk folder.